Please fill in this form completely. The Department of Financial Institutions (DFI) will only act on complaints that are signed by the complainant(s), legal guardian, attorney of complainant(s) along with their client's authorization, or holder of power of attorney. DFI's jurisdiction extends to North Dakota chartered depository institutions, consumer finance companies, money brokers, money transmitters, North Dakota deferred presentment service provider (payday lenders), and collection agencies. If your complaint related to an entity not under our jurisdiction, we will forward your complaint on to the appropriate regulator and notify you of that referral. The Department does not regulate national banks or federal credit unions.

Please Note:
  • We cannot act as a court of law or as a lawyer on your behalf
  • We cannot give you legal advice
  • We cannot become involved in complaints that are in litigation or have been litigated

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